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help desk or call center software (UNSPSC 43231501)

Data updated 2026-09-15 (UTC)Benchmark computed 2026-10-21 (UTC)

Publisher’s own words: Software de mesa de ayuda o centro de llamadas (call center)

Chile — Dirección de Compras y Contratación Pública (ChileCompra / Mercado Público)Dominican Republic — Dirección General de Contrataciones Públicas (DGCP / Portal Transaccional)
Published/DerivedAI-Assisted — EstimatedMarket Reference

All records — every source, converted

Every record for this item, from all sources together, converted to US dollars. The minimum, median and maximum below are calculated across all sources and are descriptive of these records. They are not the benchmark — the benchmark is computed per currency and shown below. Why both exist.

Price distribution

01632486480$0.00$125,000.00$250,000.00$375,000.00$500,000.00$625,000.00$750,000.00Unit price (USD, converted)Recordsmin $43.51median $2,928.18max $562,422.79Chile — Dirección de Compras y Contratación Pública (ChileCompra / Mercado Público)ChileDominican Republic — Dirección General de Contrataciones Públicas (DGCP / Portal Transaccional)Dominican Republic

94 records shown. 11 removed as outliers (11 below $4.42, 0 above $809,990.39). 15 more have no US dollar figure and cannot be plotted.

Price over time

$0.00$150,000.00$300,000.00$450,000.00$600,000.00$750,000.002023202420252026Award dateUnit price (USD)Chile — Dirección de Compras y Contratación Pública (ChileCompra / Mercado Público)ChileDominican Republic — Dirección General de Contrataciones Públicas (DGCP / Portal Transaccional)Dominican Republic

Same records and same outlier rule as the chart above.

How order size relates to unit price

Count unit. One “unit” can be a tablet or a bottle, a box of 10 or a box of 100, so part of any price difference here is pack size, not price.

$10$100$1,000$10,0001101001,000Quantity 1 – 10: median $659.00, 12 recordsQuantity on the line, in unit (log scale)Unit price, USD (log scale)Chile — Dirección de Compras y Contratación Pública (ChileCompra / Mercado Público)ChileMedian in each quantity band

26 records from 14 tenders, priced per unit. 4 removed as price outliers (same rule as the other charts). Quantity bands with fewer than 10 records (10 records in all) have no median. Records in other units are on their own tabs: a quantity only compares within one unit.

The line is the median unit price in each quantity band. It describes these records. It does not show that ordering more caused a different price: large and small orders differ in buyer, product form and competition. These are chart figures, not a benchmark. Order size across all items →

Median unit price by quantity on the line, per unit
Quantity on the lineRecordsMedian unit price (USD)
1 – 1012$659.00

Benchmark — per currency

CLFper month

Tax excluded

Median CLF 45.9100IQR CLF 45.4200–CLF 65.0000

No US dollar median for this group, so the figure above is the publisher’s own, in CLF. None of these records could be converted.

5 competitive-award records from 2 contracting processes · tax excluded · median from 3 of 5 records · 2 removed as outliers

CLPper unit

Tax excluded

Median $619.83IQR $243.37–$1,583.23Converted — derived

21 of 25 records carry a dollar figure. Publisher’s own median CLP 581,400 · IQR CLP 232,541–CLP 1,523,902.

25 competitive-award records from 13 contracting processes · tax excluded · median from 21 of 25 records · 4 removed as outliers

CLPper lot

Tax excluded

Median $3,745.33IQR $0.00–$5,787.39Converted — derived

6 of 6 records carry a dollar figure. Publisher’s own median CLP 3,603,786 · IQR CLP 1–CLP 5,428,572.

6 competitive-award records from 5 contracting processes · tax excluded · median from 6 of 6 records

CLPper month

No benchmark
Tax excluded

2 eligible records. A median is not computed from fewer than 5, so none is shown.

CLPper pack

No benchmark
Tax excluded

1 eligible record. A median is not computed from fewer than 5, so none is shown.

DOP

No benchmark
Tax excluded

1 record exist for this currency and tax basis, and none are eligible for a benchmark: 1 Priced as one whole item — the unit given ("service", "unit", "project") names a category, not a measure, so the amount is the total for the lot; shown but not averaged.

Source records

120 records — every price links back to its source contracting process.

An OCID (Open Contracting ID) is the permanent identifier the publisher gives to one contracting process — a single tender, from notice through to award. It is how a figure on this site is traced back to the public record behind it. Rows sharing an OCID come from the same tender, not from separate purchases. More on what an OCID identifies →

Tier-1 published and derived unit prices for this classification, one row per source contracting process.
OCID (Open Contracting ID)PublisherDateUnit price (USD)convertedPublished pricepublisher’s currencyQuantityMethodPrice basisSource record link
ocds-70d2nz-2702-8-LP26Chile2026-05$1,963.38CLP 1,765,0001UnidadPublishedNot averagedTax excludedScope unknownDelivery terms unknownPublisher's record page for record ocds-70d2nz-2702-8-LP26 (opens in a new tab)
ocds-70d2nz-4968-16-LE26Chile2026-04$0.11CLP 95240,000UnidadPublishedTax excludedScope unknownDelivery terms unknownPublisher's record page for record ocds-70d2nz-4968-16-LE26 (opens in a new tab)
ocds-70d2nz-1057489-62-LP26Chile2026-04$3,369.58CLP 3,034,54736UnidadPublishedTax excludedScope unknownDelivery terms unknownPublisher's record page for record ocds-70d2nz-1057489-62-LP26 (opens in a new tab)
ocds-70d2nz-1242121-2-LE26Chile2026-04$43.51CLP 40,5651UnidadPublishedNot averagedTax excludedScope unknownDelivery terms unknownPublisher's record page for record ocds-70d2nz-1242121-2-LE26 (opens in a new tab)
ocds-70d2nz-2080-567-LE25Chile2026-04$0.00CLP 11GlobalPublishedTax excludedScope unknownDelivery terms unknownPublisher's record page for record ocds-70d2nz-2080-567-LE25 (opens in a new tab)
ocds-70d2nz-2080-567-LE25Chile2026-04$0.00CLP 11GlobalPublishedTax excludedScope unknownDelivery terms unknownPublisher's record page for record ocds-70d2nz-2080-567-LE25 (opens in a new tab)
ocds-70d2nz-2080-567-LE25Chile2026-04$0.10CLP 951UnidadPublishedNot averagedTax excludedScope unknownDelivery terms unknownPublisher's record page for record ocds-70d2nz-2080-567-LE25 (opens in a new tab)
ocds-70d2nz-1415862-3-L126Chile2026-03$4,363.80CLP 3,980,0001PackPublishedTax excludedScope unknownDelivery terms unknownPublisher's record page for record ocds-70d2nz-1415862-3-L126 (opens in a new tab)
ocds-70d2nz-1614-31-TD26Chile2026-02—no published rate for CLFCLF 113.49001GLPublishednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-1614-31-TD26 (opens in a new tab) Publisher's record page for record ocds-70d2nz-1614-31-TD26 (opens in a new tab)
ocds-70d2nz-1947-237-LP25Chile2026-02$71,185.84CLP 60,750,0001UnidadPublishedNot averagedTax excludedScope unknownDelivery terms unknownPublisher's record page for record ocds-70d2nz-1947-237-LP25 (opens in a new tab)
ocds-70d2nz-812261-47-TD26Chile2026-01$21,636.18CLP 19,092,8461no unit givenPublishedNot averagednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-812261-47-TD26 (opens in a new tab) Publisher's record page for record ocds-70d2nz-812261-47-TD26 (opens in a new tab)
ocds-70d2nz-812261-46-TD26Chile2026-01$54,678.64CLP 48,251,1621no unit givenPublishedNot averagednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-812261-46-TD26 (opens in a new tab) Publisher's record page for record ocds-70d2nz-812261-46-TD26 (opens in a new tab)
ocds-70d2nz-812261-45-TD26Chile2026-01$62,665.98CLP 55,299,5911no unit givenPublishedNot averagednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-812261-45-TD26 (opens in a new tab) Publisher's record page for record ocds-70d2nz-812261-45-TD26 (opens in a new tab)
ocds-70d2nz-812261-44-TD26Chile2026-01$35,527.55CLP 31,351,2851no unit givenPublishedNot averagednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-812261-44-TD26 (opens in a new tab) Publisher's record page for record ocds-70d2nz-812261-44-TD26 (opens in a new tab)
ocds-70d2nz-812261-9915-TD25Chile2026-01$16,777.43CLP 14,805,2411MONPublishednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-812261-9915-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-812261-9915-TD25 (opens in a new tab)
ocds-70d2nz-812261-9870-TD25Chile2026-01$91,292.01CLP 80,560,6301MONPublishednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-812261-9870-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-812261-9870-TD25 (opens in a new tab)
ocds-70d2nz-4635-3-TD26Chile2026-01—no published rate for CLFCLF 255.00001MONPublishednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-4635-3-TD26 (opens in a new tab) Publisher's record page for record ocds-70d2nz-4635-3-TD26 (opens in a new tab)
ocds-70d2nz-1057550-21-L125Chile2025-12$3,939.89CLP 3,600,0001UnidadPublishedNot averagedTax excludedScope unknownDelivery terms unknownPublisher's record page for record ocds-70d2nz-1057550-21-L125 (opens in a new tab)
ocds-70d2nz-1549-173-LE25Chile2025-12$1,945.64CLP 1,779,00032.121GlobalPublishedTax excludedScope unknownDelivery terms unknownPublisher's record page for record ocds-70d2nz-1549-173-LE25 (opens in a new tab)
ocds-70d2nz-593951-110-LP25Chile2025-12—no published rate for CLFCLF 45.910024MesPublishedTax excludedScope unknownDelivery terms unknownPublisher's record page for record ocds-70d2nz-593951-110-LP25 (opens in a new tab)
ocds-70d2nz-593951-110-LP25Chile2025-12—no published rate for CLFCLF 162.810024MesPublishedTax excludedScope unknownDelivery terms unknownPublisher's record page for record ocds-70d2nz-593951-110-LP25 (opens in a new tab)
ocds-70d2nz-593951-110-LP25Chile2025-12—no published rate for CLFCLF 15.680024MesPublishedTax excludedScope unknownDelivery terms unknownPublisher's record page for record ocds-70d2nz-593951-110-LP25 (opens in a new tab)
ocds-70d2nz-593951-110-LP25Chile2025-12—no published rate for CLFCLF 45.420024MesPublishedTax excludedScope unknownDelivery terms unknownPublisher's record page for record ocds-70d2nz-593951-110-LP25 (opens in a new tab)
ocds-70d2nz-5158-198-TD25Chile2025-12$76,496.00CLP 71,267,5011GLPublishednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-5158-198-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-5158-198-TD25 (opens in a new tab)
ocds-70d2nz-1170507-741-TD25Chile2025-11—no published rate for CLFCLF 8.50008no unit givenPublishednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-1170507-741-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-1170507-741-TD25 (opens in a new tab)
ocds-70d2nz-592-58-LR24Chile2025-11$0.34CLP 3191UnidadPublishedNot averagedTax excludedScope unknownDelivery terms unknownPublisher's record page for record ocds-70d2nz-592-58-LR24 (opens in a new tab)
ocds-70d2nz-889473-2467-TD25Chile2025-11$20,053.61CLP 18,686,5601EAPublishednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-889473-2467-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-889473-2467-TD25 (opens in a new tab)
ocds-70d2nz-709603-11-LP25Chile2025-11$129,887.02CLP 122,350,9761UnidadPublishedNot averagedTax excludedScope unknownDelivery terms unknownPublisher's record page for record ocds-70d2nz-709603-11-LP25 (opens in a new tab)
ocds-70d2nz-812261-5092-TD25Chile2025-10$47,780.80CLP 45,726,2241MONPublishednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-812261-5092-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-812261-5092-TD25 (opens in a new tab)
ocds-70d2nz-812261-5177-TD25Chile2025-10$103,619.85CLP 99,164,1981MONPublishednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-812261-5177-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-812261-5177-TD25 (opens in a new tab)
ocds-70d2nz-3134-97-LE25Chile2025-10$6,306.17CLP 6,035,0002UnidadPublishedTax excludedScope unknownDelivery terms unknownPublisher's record page for record ocds-70d2nz-3134-97-LE25 (opens in a new tab)
ocds-70d2nz-3134-97-LE25Chile2025-10$249.53CLP 238,80015UnidadPublishedTax excludedScope unknownDelivery terms unknownPublisher's record page for record ocds-70d2nz-3134-97-LE25 (opens in a new tab)
ocds-70d2nz-3134-97-LE25Chile2025-10$1,242.74CLP 1,189,3001UnidadPublishedNot averagedTax excludedScope unknownDelivery terms unknownPublisher's record page for record ocds-70d2nz-3134-97-LE25 (opens in a new tab)
ocds-70d2nz-1057534-38-L125Chile2025-10$178.06CLP 170,4001MesPublishedTax excludedScope unknownDelivery terms unknownPublisher's record page for record ocds-70d2nz-1057534-38-L125 (opens in a new tab)
ocds-70d2nz-762-113-TD25Chile2025-10$4,911.18CLP 4,700,0001no unit givenPublishedNot averagednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-762-113-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-762-113-TD25 (opens in a new tab)
ocds-70d2nz-4778-552-TD25Chile2025-10—no published rate for CLFCLF 4.50001EAPublishednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-4778-552-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-4778-552-TD25 (opens in a new tab)
ocds-70d2nz-622-590-TD25Chile2025-09—no published rate for CLFCLF 5,044.53781EAPublishednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-622-590-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-622-590-TD25 (opens in a new tab)
ocds-70d2nz-3134-342-TD25Chile2025-09$470.22CLP 450,00040EAPublishednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-3134-342-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-3134-342-TD25 (opens in a new tab)
ocds-6550wx-FONPER-CCC-CP-2025-0004Dominican Republic2025-09$15,002.45DOP 950,000.001UDPublishedNot averagedTax excludedScope unknownDelivery terms unknownPublisher's record page for record ocds-6550wx-FONPER-CCC-CP-2025-0004 (opens in a new tab)
ocds-70d2nz-3447-2984-TD25Chile2025-09$4,987.46CLP 4,773,0001EAPublishednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-3447-2984-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-3447-2984-TD25 (opens in a new tab)
ocds-70d2nz-3447-2984-TD25Chile2025-09$2,282.13CLP 2,184,0001EAPublishednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-3447-2984-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-3447-2984-TD25 (opens in a new tab)
ocds-70d2nz-812261-5093-TD25Chile2025-09$49,113.20CLP 47,001,3351MONPublishednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-812261-5093-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-812261-5093-TD25 (opens in a new tab)
ocds-70d2nz-3447-2893-TD25Chile2025-09$2,258.53CLP 2,184,0001EAPublishednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-3447-2893-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-3447-2893-TD25 (opens in a new tab)
ocds-70d2nz-3447-2893-TD25Chile2025-09$4,935.88CLP 4,773,0001EAPublishednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-3447-2893-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-3447-2893-TD25 (opens in a new tab)
ocds-70d2nz-3447-2888-TD25Chile2025-09$3,712.86CLP 3,590,3321EAPublishednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-3447-2888-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-3447-2888-TD25 (opens in a new tab)
ocds-70d2nz-591-16-LR25Chile2025-09—no published rate for CLFCLF 130,230.00001UnidadPublishedNot averagedTax excludedScope unknownDelivery terms unknownPublisher's record page for record ocds-70d2nz-591-16-LR25 (opens in a new tab)
ocds-70d2nz-3134-327-TD25Chile2025-09$4,746.64CLP 4,590,0001EAPublishednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-3134-327-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-3134-327-TD25 (opens in a new tab)
ocds-70d2nz-3134-327-TD25Chile2025-09$398.33CLP 385,1894EAPublishednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-3134-327-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-3134-327-TD25 (opens in a new tab)
ocds-70d2nz-732434-6-LP25Chile2025-09$817.41CLP 790,4401UnidadPublishedNot averagedTax excludedScope unknownDelivery terms unknownPublisher's record page for record ocds-70d2nz-732434-6-LP25 (opens in a new tab)
ocds-70d2nz-3447-2826-TD25Chile2025-09$4,935.88CLP 4,773,0001EAPublishednot competitiveTax excludedScope unknownDelivery terms unknownAward summary (publisher's page) for record ocds-70d2nz-3447-2826-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-3447-2826-TD25 (opens in a new tab)

Published — the publisher gave a unit price. Derived — we divided the line total by the quantity; how prices are derived. Not averaged — the record is shown but kept out of the benchmark, because the amount is a line total rather than a unit price, or the unit names a category rather than a measure; what is counted. Units are the publisher’s own and are not normalised.

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