help desk or call center software (UNSPSC 43231501)
Data updated 2026-09-15 (UTC)Benchmark computed 2026-10-21 (UTC)Publisher’s own words: Software de mesa de ayuda o centro de llamadas (call center)
All records — every source, converted
Every record for this item, from all sources together, converted to US dollars. The minimum, median and maximum below are calculated across all sources and are descriptive of these records. They are not the benchmark — the benchmark is computed per currency and shown below. Why both exist.
Price distribution
94 records shown. 11 removed as outliers (11 below $4.42, 0 above $809,990.39). 15 more have no US dollar figure and cannot be plotted.
Price over time
Same records and same outlier rule as the chart above.
How order size relates to unit price
Count unit. One “unit” can be a tablet or a bottle, a box of 10 or a box of 100, so part of any price difference here is pack size, not price.
26 records from 14 tenders, priced per unit. 4 removed as price outliers (same rule as the other charts). Quantity bands with fewer than 10 records (10 records in all) have no median. Records in other units are on their own tabs: a quantity only compares within one unit.
The line is the median unit price in each quantity band. It describes these records. It does not show that ordering more caused a different price: large and small orders differ in buyer, product form and competition. These are chart figures, not a benchmark. Order size across all items →
| Quantity on the line | Records | Median unit price (USD) |
|---|---|---|
| 1 – 10 | 12 | $659.00 |
Benchmark — per currency
CLFper month
Median CLF 45.9100IQR CLF 45.4200–CLF 65.0000
No US dollar median for this group, so the figure above is the publisher’s own, in CLF. None of these records could be converted.
5 competitive-award records from 2 contracting processes · tax excluded · median from 3 of 5 records · 2 removed as outliers
CLPper unit
Median $619.83IQR $243.37–$1,583.23Converted — derived
21 of 25 records carry a dollar figure. Publisher’s own median CLP 581,400 · IQR CLP 232,541–CLP 1,523,902.
25 competitive-award records from 13 contracting processes · tax excluded · median from 21 of 25 records · 4 removed as outliers
CLPper lot
Median $3,745.33IQR $0.00–$5,787.39Converted — derived
6 of 6 records carry a dollar figure. Publisher’s own median CLP 3,603,786 · IQR CLP 1–CLP 5,428,572.
6 competitive-award records from 5 contracting processes · tax excluded · median from 6 of 6 records
CLPper month
No benchmark2 eligible records. A median is not computed from fewer than 5, so none is shown.
CLPper pack
No benchmark1 eligible record. A median is not computed from fewer than 5, so none is shown.
DOP
No benchmark1 record exist for this currency and tax basis, and none are eligible for a benchmark: 1 Priced as one whole item — the unit given ("service", "unit", "project") names a category, not a measure, so the amount is the total for the lot; shown but not averaged.
Source records
120 records — every price links back to its source contracting process.
An OCID (Open Contracting ID) is the permanent identifier the publisher gives to one contracting process — a single tender, from notice through to award. It is how a figure on this site is traced back to the public record behind it. Rows sharing an OCID come from the same tender, not from separate purchases. More on what an OCID identifies →
| OCID (Open Contracting ID) | Publisher | Date | Unit price (USD)converted | Published pricepublisher’s currency | Quantity | Method | Price basis | Source record link |
|---|---|---|---|---|---|---|---|---|
| ocds-70d2nz-2702-8-LP26 | Chile | 2026-05 | $1,963.38 | CLP 1,765,000 | 1Unidad | PublishedNot averaged | Tax excludedScope unknownDelivery terms unknown | Publisher's record page for record ocds-70d2nz-2702-8-LP26 (opens in a new tab) |
| ocds-70d2nz-4968-16-LE26 | Chile | 2026-04 | $0.11 | CLP 95 | 240,000Unidad | Published | Tax excludedScope unknownDelivery terms unknown | Publisher's record page for record ocds-70d2nz-4968-16-LE26 (opens in a new tab) |
| ocds-70d2nz-1057489-62-LP26 | Chile | 2026-04 | $3,369.58 | CLP 3,034,547 | 36Unidad | Published | Tax excludedScope unknownDelivery terms unknown | Publisher's record page for record ocds-70d2nz-1057489-62-LP26 (opens in a new tab) |
| ocds-70d2nz-1242121-2-LE26 | Chile | 2026-04 | $43.51 | CLP 40,565 | 1Unidad | PublishedNot averaged | Tax excludedScope unknownDelivery terms unknown | Publisher's record page for record ocds-70d2nz-1242121-2-LE26 (opens in a new tab) |
| ocds-70d2nz-2080-567-LE25 | Chile | 2026-04 | $0.00 | CLP 1 | 1Global | Published | Tax excludedScope unknownDelivery terms unknown | Publisher's record page for record ocds-70d2nz-2080-567-LE25 (opens in a new tab) |
| ocds-70d2nz-2080-567-LE25 | Chile | 2026-04 | $0.00 | CLP 1 | 1Global | Published | Tax excludedScope unknownDelivery terms unknown | Publisher's record page for record ocds-70d2nz-2080-567-LE25 (opens in a new tab) |
| ocds-70d2nz-2080-567-LE25 | Chile | 2026-04 | $0.10 | CLP 95 | 1Unidad | PublishedNot averaged | Tax excludedScope unknownDelivery terms unknown | Publisher's record page for record ocds-70d2nz-2080-567-LE25 (opens in a new tab) |
| ocds-70d2nz-1415862-3-L126 | Chile | 2026-03 | $4,363.80 | CLP 3,980,000 | 1Pack | Published | Tax excludedScope unknownDelivery terms unknown | Publisher's record page for record ocds-70d2nz-1415862-3-L126 (opens in a new tab) |
| ocds-70d2nz-1614-31-TD26 | Chile | 2026-02 | —no published rate for CLF | CLF 113.4900 | 1GL | Publishednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-1614-31-TD26 (opens in a new tab) Publisher's record page for record ocds-70d2nz-1614-31-TD26 (opens in a new tab) |
| ocds-70d2nz-1947-237-LP25 | Chile | 2026-02 | $71,185.84 | CLP 60,750,000 | 1Unidad | PublishedNot averaged | Tax excludedScope unknownDelivery terms unknown | Publisher's record page for record ocds-70d2nz-1947-237-LP25 (opens in a new tab) |
| ocds-70d2nz-812261-47-TD26 | Chile | 2026-01 | $21,636.18 | CLP 19,092,846 | 1no unit given | PublishedNot averagednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-812261-47-TD26 (opens in a new tab) Publisher's record page for record ocds-70d2nz-812261-47-TD26 (opens in a new tab) |
| ocds-70d2nz-812261-46-TD26 | Chile | 2026-01 | $54,678.64 | CLP 48,251,162 | 1no unit given | PublishedNot averagednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-812261-46-TD26 (opens in a new tab) Publisher's record page for record ocds-70d2nz-812261-46-TD26 (opens in a new tab) |
| ocds-70d2nz-812261-45-TD26 | Chile | 2026-01 | $62,665.98 | CLP 55,299,591 | 1no unit given | PublishedNot averagednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-812261-45-TD26 (opens in a new tab) Publisher's record page for record ocds-70d2nz-812261-45-TD26 (opens in a new tab) |
| ocds-70d2nz-812261-44-TD26 | Chile | 2026-01 | $35,527.55 | CLP 31,351,285 | 1no unit given | PublishedNot averagednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-812261-44-TD26 (opens in a new tab) Publisher's record page for record ocds-70d2nz-812261-44-TD26 (opens in a new tab) |
| ocds-70d2nz-812261-9915-TD25 | Chile | 2026-01 | $16,777.43 | CLP 14,805,241 | 1MON | Publishednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-812261-9915-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-812261-9915-TD25 (opens in a new tab) |
| ocds-70d2nz-812261-9870-TD25 | Chile | 2026-01 | $91,292.01 | CLP 80,560,630 | 1MON | Publishednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-812261-9870-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-812261-9870-TD25 (opens in a new tab) |
| ocds-70d2nz-4635-3-TD26 | Chile | 2026-01 | —no published rate for CLF | CLF 255.0000 | 1MON | Publishednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-4635-3-TD26 (opens in a new tab) Publisher's record page for record ocds-70d2nz-4635-3-TD26 (opens in a new tab) |
| ocds-70d2nz-1057550-21-L125 | Chile | 2025-12 | $3,939.89 | CLP 3,600,000 | 1Unidad | PublishedNot averaged | Tax excludedScope unknownDelivery terms unknown | Publisher's record page for record ocds-70d2nz-1057550-21-L125 (opens in a new tab) |
| ocds-70d2nz-1549-173-LE25 | Chile | 2025-12 | $1,945.64 | CLP 1,779,000 | 32.121Global | Published | Tax excludedScope unknownDelivery terms unknown | Publisher's record page for record ocds-70d2nz-1549-173-LE25 (opens in a new tab) |
| ocds-70d2nz-593951-110-LP25 | Chile | 2025-12 | —no published rate for CLF | CLF 45.9100 | 24Mes | Published | Tax excludedScope unknownDelivery terms unknown | Publisher's record page for record ocds-70d2nz-593951-110-LP25 (opens in a new tab) |
| ocds-70d2nz-593951-110-LP25 | Chile | 2025-12 | —no published rate for CLF | CLF 162.8100 | 24Mes | Published | Tax excludedScope unknownDelivery terms unknown | Publisher's record page for record ocds-70d2nz-593951-110-LP25 (opens in a new tab) |
| ocds-70d2nz-593951-110-LP25 | Chile | 2025-12 | —no published rate for CLF | CLF 15.6800 | 24Mes | Published | Tax excludedScope unknownDelivery terms unknown | Publisher's record page for record ocds-70d2nz-593951-110-LP25 (opens in a new tab) |
| ocds-70d2nz-593951-110-LP25 | Chile | 2025-12 | —no published rate for CLF | CLF 45.4200 | 24Mes | Published | Tax excludedScope unknownDelivery terms unknown | Publisher's record page for record ocds-70d2nz-593951-110-LP25 (opens in a new tab) |
| ocds-70d2nz-5158-198-TD25 | Chile | 2025-12 | $76,496.00 | CLP 71,267,501 | 1GL | Publishednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-5158-198-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-5158-198-TD25 (opens in a new tab) |
| ocds-70d2nz-1170507-741-TD25 | Chile | 2025-11 | —no published rate for CLF | CLF 8.5000 | 8no unit given | Publishednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-1170507-741-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-1170507-741-TD25 (opens in a new tab) |
| ocds-70d2nz-592-58-LR24 | Chile | 2025-11 | $0.34 | CLP 319 | 1Unidad | PublishedNot averaged | Tax excludedScope unknownDelivery terms unknown | Publisher's record page for record ocds-70d2nz-592-58-LR24 (opens in a new tab) |
| ocds-70d2nz-889473-2467-TD25 | Chile | 2025-11 | $20,053.61 | CLP 18,686,560 | 1EA | Publishednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-889473-2467-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-889473-2467-TD25 (opens in a new tab) |
| ocds-70d2nz-709603-11-LP25 | Chile | 2025-11 | $129,887.02 | CLP 122,350,976 | 1Unidad | PublishedNot averaged | Tax excludedScope unknownDelivery terms unknown | Publisher's record page for record ocds-70d2nz-709603-11-LP25 (opens in a new tab) |
| ocds-70d2nz-812261-5092-TD25 | Chile | 2025-10 | $47,780.80 | CLP 45,726,224 | 1MON | Publishednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-812261-5092-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-812261-5092-TD25 (opens in a new tab) |
| ocds-70d2nz-812261-5177-TD25 | Chile | 2025-10 | $103,619.85 | CLP 99,164,198 | 1MON | Publishednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-812261-5177-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-812261-5177-TD25 (opens in a new tab) |
| ocds-70d2nz-3134-97-LE25 | Chile | 2025-10 | $6,306.17 | CLP 6,035,000 | 2Unidad | Published | Tax excludedScope unknownDelivery terms unknown | Publisher's record page for record ocds-70d2nz-3134-97-LE25 (opens in a new tab) |
| ocds-70d2nz-3134-97-LE25 | Chile | 2025-10 | $249.53 | CLP 238,800 | 15Unidad | Published | Tax excludedScope unknownDelivery terms unknown | Publisher's record page for record ocds-70d2nz-3134-97-LE25 (opens in a new tab) |
| ocds-70d2nz-3134-97-LE25 | Chile | 2025-10 | $1,242.74 | CLP 1,189,300 | 1Unidad | PublishedNot averaged | Tax excludedScope unknownDelivery terms unknown | Publisher's record page for record ocds-70d2nz-3134-97-LE25 (opens in a new tab) |
| ocds-70d2nz-1057534-38-L125 | Chile | 2025-10 | $178.06 | CLP 170,400 | 1Mes | Published | Tax excludedScope unknownDelivery terms unknown | Publisher's record page for record ocds-70d2nz-1057534-38-L125 (opens in a new tab) |
| ocds-70d2nz-762-113-TD25 | Chile | 2025-10 | $4,911.18 | CLP 4,700,000 | 1no unit given | PublishedNot averagednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-762-113-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-762-113-TD25 (opens in a new tab) |
| ocds-70d2nz-4778-552-TD25 | Chile | 2025-10 | —no published rate for CLF | CLF 4.5000 | 1EA | Publishednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-4778-552-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-4778-552-TD25 (opens in a new tab) |
| ocds-70d2nz-622-590-TD25 | Chile | 2025-09 | —no published rate for CLF | CLF 5,044.5378 | 1EA | Publishednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-622-590-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-622-590-TD25 (opens in a new tab) |
| ocds-70d2nz-3134-342-TD25 | Chile | 2025-09 | $470.22 | CLP 450,000 | 40EA | Publishednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-3134-342-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-3134-342-TD25 (opens in a new tab) |
| ocds-6550wx-FONPER-CCC-CP-2025-0004 | Dominican Republic | 2025-09 | $15,002.45 | DOP 950,000.00 | 1UD | PublishedNot averaged | Tax excludedScope unknownDelivery terms unknown | Publisher's record page for record ocds-6550wx-FONPER-CCC-CP-2025-0004 (opens in a new tab) |
| ocds-70d2nz-3447-2984-TD25 | Chile | 2025-09 | $4,987.46 | CLP 4,773,000 | 1EA | Publishednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-3447-2984-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-3447-2984-TD25 (opens in a new tab) |
| ocds-70d2nz-3447-2984-TD25 | Chile | 2025-09 | $2,282.13 | CLP 2,184,000 | 1EA | Publishednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-3447-2984-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-3447-2984-TD25 (opens in a new tab) |
| ocds-70d2nz-812261-5093-TD25 | Chile | 2025-09 | $49,113.20 | CLP 47,001,335 | 1MON | Publishednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-812261-5093-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-812261-5093-TD25 (opens in a new tab) |
| ocds-70d2nz-3447-2893-TD25 | Chile | 2025-09 | $2,258.53 | CLP 2,184,000 | 1EA | Publishednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-3447-2893-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-3447-2893-TD25 (opens in a new tab) |
| ocds-70d2nz-3447-2893-TD25 | Chile | 2025-09 | $4,935.88 | CLP 4,773,000 | 1EA | Publishednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-3447-2893-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-3447-2893-TD25 (opens in a new tab) |
| ocds-70d2nz-3447-2888-TD25 | Chile | 2025-09 | $3,712.86 | CLP 3,590,332 | 1EA | Publishednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-3447-2888-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-3447-2888-TD25 (opens in a new tab) |
| ocds-70d2nz-591-16-LR25 | Chile | 2025-09 | —no published rate for CLF | CLF 130,230.0000 | 1Unidad | PublishedNot averaged | Tax excludedScope unknownDelivery terms unknown | Publisher's record page for record ocds-70d2nz-591-16-LR25 (opens in a new tab) |
| ocds-70d2nz-3134-327-TD25 | Chile | 2025-09 | $4,746.64 | CLP 4,590,000 | 1EA | Publishednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-3134-327-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-3134-327-TD25 (opens in a new tab) |
| ocds-70d2nz-3134-327-TD25 | Chile | 2025-09 | $398.33 | CLP 385,189 | 4EA | Publishednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-3134-327-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-3134-327-TD25 (opens in a new tab) |
| ocds-70d2nz-732434-6-LP25 | Chile | 2025-09 | $817.41 | CLP 790,440 | 1Unidad | PublishedNot averaged | Tax excludedScope unknownDelivery terms unknown | Publisher's record page for record ocds-70d2nz-732434-6-LP25 (opens in a new tab) |
| ocds-70d2nz-3447-2826-TD25 | Chile | 2025-09 | $4,935.88 | CLP 4,773,000 | 1EA | Publishednot competitive | Tax excludedScope unknownDelivery terms unknown | Award summary (publisher's page) for record ocds-70d2nz-3447-2826-TD25 (opens in a new tab) Publisher's record page for record ocds-70d2nz-3447-2826-TD25 (opens in a new tab) |
Published — the publisher gave a unit price. Derived — we divided the line total by the quantity; how prices are derived. Not averaged — the record is shown but kept out of the benchmark, because the amount is a line total rather than a unit price, or the unit names a category rather than a measure; what is counted. Units are the publisher’s own and are not normalised.
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